Privacy policy

Privacy Policy

Effective Date: July 2026

At Zexa Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://zexa-store.com or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Business Information

Zexa Store

60 Tottenham Court Road
Office 1315, Fitzrovia
London W1T 2EW
United Kingdom

Website: https://zexa-store.com

Email: newshopify603@gmail.com

Phone: +44 7916 960496

2. Information We Collect

When you visit or use our website, we may collect the following information:

Personal Information

Full Name
Billing Address
Shipping Address
Email Address
Phone Number

Order Information

Products Purchased
Order Details
Shipping Information
Payment Confirmation

We do not store your payment card details. Payments are processed securely through trusted third-party payment providers.

Technical Information

We may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Date and Time of Visits

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates
Respond to customer support requests
Improve our website and services
Prevent fraud and maintain website security
Comply with legal obligations
Send promotional emails if you choose to receive them

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers necessary to operate our business, including:

Payment processors
Shipping and courier companies
Website hosting providers
Fraud prevention services
Technical support providers

These providers receive only the information necessary to perform their services.

5. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

Although we take reasonable steps to safeguard your information, no method of online transmission or electronic storage is completely secure.

6. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your preferences
Improve website functionality
Analyze website traffic
Enhance security

You can manage or disable cookies through your browser settings.

7. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways and shipping providers.

We are not responsible for the privacy practices of these third-party websites or services.

8. Data Retention

We retain your personal information only as long as necessary to:

Complete your orders
Provide customer support
Meet legal and accounting requirements
Resolve disputes

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Restrict or object to certain processing activities
Request a copy of your personal data

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us.